I added the Sengled app in hopes of correcting the problem but it didnt do anything more than the Alexa app. * This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. Both the apps work fine. So, you will have to follow through with a reset. Who did you buy it from, can you return it? After that, mute Alexas microphone for at least 15 minutes. In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do., STARTING ALL OVER SEEMS REASONABLE. There is simply no point in wasting hours of your time trying these basic fixes when the unit itself is damaged. But There are times when you want to be able to press a button and have something happen on echo. You just cant hear it. I have an Alexa that I have had for several years. Look for the skill or device in question. Not one damned thing. Disable the SIMPLEconnect skill from the Alexa app, then enable it again. Open the SmartThings app. This is what fixed the same problem with my Philips Hue lights. In that situation even though Alexa can see the button nothing will work right.). So if what you want is to be able to click the SmartThings button once and change the volume to setting 5 you can do that. Ive checked online to see if the manufacturer is experiencing an outage. Thats right, two devices in one. ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. If thats the case, then the issue must be on the Alexa device itself. @JDRoberts, You can also disable it through voice commands by saying, Alexa, turn off whisper mode.. Are there no bite marks on the cord? Please help. . Try opening the app and see if your device responds to commands from that app. Alexa depends on the Amazon Alexa app. I succeeded in having the button show up in Alexa, but it wouldnt function. Alexa works with thousands of smart devices. Then you must be familiar with the wake word.. 6 Ways To Fix Amazon Smart Plug Unresponsive Have you been using your Alexa device for a long time now? Place your Alexa device in high areas or shelves. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. When you create a virtual device you then would have two devices, the original physical button that you can hold in your hand and the virtual device. FAQ: Can I trigger an Echo Action without Speaking to It? Thats because you cant turn the button on or off. Echo routines do give us the ability to set device settings and one of the options is to change the volume. Or at least in the same room. double tap: volume down A few days ago, I couldnt control it with Alexa. So, be sure to thoroughly check up on the unit before going through these methods. SmartThings to the rescue: a virtual sensor. + Alternatives, I created a routine, but Alexa didnt perform it.. So, download the manufacturer app. I just added a SmartThings button to my system. Its really just software. And thats ok. (If Alexa does see the physical button its because you messed up and gave it the wrong DTH instead of creating a separate virtual device. The lights always work fine through the Philips app so I dont think its an issue on that end. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn't responding. AT&T) is down so you have no internet connectivity. You push the physical button in your hand what should happen next? Click here to manage the Alexa skills and devices. When you factory reset your Alexa device, all data and custom settings will be deleted. Then exited. And thats exactly why your Alexa device may appear unresponsive. Tip: Buy directly from Amazon to ensure that your smart hub is Alexa-registered. 1 year ago. Green light: incoming call/in an active call. Each device can be set with the checkbox beside each device. The process is quite simple and has a high probability of fixing the given error. Note: This article tackles scenarios where Alexa is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum etc.) Are you sure that Alexa is the problem and not your guest room lights? Newbie here. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. A lot of apps rely on cloud services which can go down from time to time. It may sound silly, but youll never believe how many users dont know about this feature. Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Reading recommendation: Should Smart Devices Be on a Separate Network? So, if your smart hub is not Alexa-registered, then Alexa wont respond to any of your queries. It is inexpensive, which is why the majority of customers choose this automation hub. If the device is not there, youll just need to add it. ), 4. One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. In fact right now we cant even use a switch as a trigger for an Alexa routine. Wait a minute: how do you turn on a contact sensor? The porch light had been in use for three or four months, the bedroom light for about a month. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. But Alexa will never see that button. The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. JD: Both of these devices will show up in the smartthings mobile app. After clicking Disable Skill, look for your device in the My Skills section. Alexa says "Server is Unresponsive" on Smart Home Devices. Uninstall and reinstall the device manufacturers app, 10. I thought Alexa devices update automatically. Tip: If you want to keep the Whisper mode at night, create a routine. Well, did you factory reset your Alexa device recently? JD: From your description, I dont understand which one Alexa has discovered. But Im sending the smart bulbs back. You may obtain a copy of the License at: definition (name: "Simulated Alexa Switch", namespace: "bjpierron", author: "bjpierron") { press & hold: volume off. I have 6 devices connected to Alexa linked through the Kasa app. What it should find is the virtual device. Orange light: set up mode/connecting to WiFi. Remove the smartthings button from your account. Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. If so click update to download the latest version. Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. 7 Factors To Consider, My Alexa device is working perfectly well, until today!. THAT LOSES ME A BIT. How to Fix an Unresponsive Alexa Device in Minutes - LinkedIn When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Usually, an app crashes if it runs into some software bugs. Tip: Command Alexa to enable a skill by saying, Alexa, enable [skill name]., Alexa can control my other smart devices except for my guest room lights.. Place your power adapter inside a cable box organizer. Sometimes, it is even better if you can physically move your router closer to the smart device. If the device is battery powered, verify the battery is inserted correctly. Alexa does not recognize that device class.