If we detect suspicious activity on your account, we'll secure it and you'll see a screen asking you to change your password. Announcements, Guides & Community Updates, Re: Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email add, Impossible to use client mail programs (Outlook on PC or Mail app on IPhone with my bt email address, Mail Client Issue with one BT Mail account-one last question to ask please. To get back up and running, and to maintain the security of your account, it's very important you follow all the instructions. As an app it is okay for reading BT email addresses without needing to setup server details. Use the options in the app to do that; you can also head to Settings > Accounts, tap an account, and choose Remove account to take it off your phone. I accept that is pretty old but that shouldnt cause my sent emails to disappear from the web Mail app! on If your email won't sync on Android, we show you several methods to get your emails back on your device. Jun 2, 2020 1:58 PM in response to declan195. Can receive email on my iPhone via google account and BT internet, but can't reply to emails or send using BT(ok on google email). I'm having problems using my Apple device with BT Email If using BlueMail - when adding a new account - use Other. I have moved your post onto a new thread as you posted on a thread that had already been resolved and your post may not get much traffic on there. To manually sync your emails on Android: Open the Settings app on your phone and select Accounts. 02-11-2019 If you have an Android device, check your user guide for instructions on how to update the operating system. ask a new question. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. If you have problems with sending/receiving emails, ask your questions here. 9h17. https://community.bt.com/t5/Email/We-re-revamping-BT-Mail-to-make-your-experience-better-than-ever/t Re: Btinternet mail not working with apps. However, you did mention that you have already gone through the whole nine yards or re-setting up the account; we recommend running the Windows app troubleshooter. For instance, linking me to a Microsoft support webpage that has expired, claiming that BT email doesn't work with these clients (it has worked until ten days ago, and continues to do so with my family's accounts and my other btinternet account), admitting it does in fact work on Windows (finally), but sending me instructions for a different User reports indicate no current problems at BT BT (British Telecom) offers broadband internet, home phone and television service. 21-02-2020 Restart your phone in Safe mode. on send you your account number in the post >, iPhone 4s or iPad2 and above on iOS 8.1 or later, Android smartphone or tablet on Android 6.0 or later, Log into the app using your BT ID and password, Set up a PIN. There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. BT don't fix anything. Alternatively, instead of disabling battery saver mode, open Gmail and tap Auto-sync is off to enable. Announcements, Guides & Community Updates. If so, please click on the link below and follow the steps in the "Add an account using advanced setup" section and see if that helps resolve the issue. If you get your BT ID wrong three times on the app or on bt.com, we'll lock you out for 15 minutes. Mail for Windows 11 - Microsoft Community Log into MyBT to manage your email or check your bill. * For Samsung Supplies information go to: * For S.T.A.R. BT Yahoo Email down or problems, Apr 2023 | Product Reviews In this case, removing and re-adding your account to the app could fix it. If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. I want my BT services to be reconnected or have restrictions lifted. BT may be migrating accounts, but they are not keeping users informed. If automatic sync won't work for some reason, your phone has an option to perform a manual sync. It works, downloads email and folders. Jamie Lappin-Place No WiFi since around 8am this morning in North Wales. I had the same problem and spent nearly a week getting the problem fixed. There are no settings I have changed, no passwords, no upgrades, etc. Hereford UK. Type in the email address you want to add. Resolve sync issues in Mail and Calendar apps in Windows 10 It definitely is BT Yahoos end. 3. Go to Settings -> Manage Accounts -> Add account Ian Loughlin No Internet in Leyland, Lancashire. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device. Then, touch and hold the Power off icon. 17h39, Ive solved it. Even if you can sign into your email account on MY BT with your existing username and password, you would think that it would be ok on your Apple device, but it is not. selection. Del Boy Trotter, User profile for user: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Search for your email app using the search feature, or tap your account icon in the upper right and select. You've been upgraded to our new BT Email service. 14h18. The same issue is facing me on my Amazon Fire using a 4.0 version of Outlook. You can enable auto-sync from the settings menu of your email app. I'm having problems with the My BT App | BT Help - BT.com If you don't do so, your phone won't be able to sync new emails, as it simply doesn't have the authorization to do so. to make matters wors, Tony Hedley VM have confirmed that there are issues with BB in BL6. Deleting data and cache files won't delete your emails; your emails are stored on your email provider's server. Chris Brown Total outage on fibre for RH19 for three weeks - all neighbours impacts - why doesnt this show as a BT outage? BT must have fixed it! on What is the BT Email app and how do I get it? | BT Help - BT.com Thank you. Go to Settings, select Accounts from the left hand menu and click Add I was not aware that the problem had been resolved as you mentioned in your comment. Removing and re-adding your account from the phone: Mobile Outlook.com Ensure that the mail server settings are properly configured: Send and receive Outlook.com email from an app If you've forgotten your BT ID username or password, see: "I've forgotten my BT ID". This way, you can confirm the settings to make sure nothing is misconfigured. I have checked I am using the correct servers etc. Next,type inyour email accountpassword Connor Bacon Broadband seems to be down around patchway since 8am, bledd Seems to be back up and running again now (12:02PM). Windows Mail 6 steps. What BT dont tell you on their super improved email message is that you will have to change your password to allow your Apple device to accept the change. Please help us improve by selecting a reason below. However, if you have sync turned off in the email app, you will stop getting emails on your Android phone. However, on the Yahoo app I was able to add sub addresses and had 3 accounts on it - can't see an option on this new app. Webmail works fine, email clients of any kind are not working. Unselect the check box next to Outgoing server requires authentication if your provider doesn't require authentication. Now that your emails are back up and running, you should make sure you're getting the most out of your email app. When you log into BT Mail via bt.com do you see the Yahoo logo at the top of the screen? Sorry to hear that you are having problems with the new BT Mail app. Are you only experiencing this issue on email clients and not webmail? I assume you are not using VPN, and a standard access. What is the BT Email app and how do I get it? Fix a problem Manage email account BT Premium Mail Email security Need help logging in to your BT Email? and about coming off Yahoo servers - when will this happen? Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Mail app problem windows 11 - Microsoft Community Solved: BT Mail on client - BT Community - BT Broadband When this happens we'll send a welcome email. How do you rate BT over the past 3 months? Forget the BT mail app, use Blue Mail. So the question is, when will my Yahoo! If so, justdownload the app for Android Please take our brief survey. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account . Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices . If that changes, we will tell you about it here. (and please don't send me advice to set up client using 'other' as this does not work for me for some reason), on You use Android 6 or above. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Based on your description, you are using an Outlook desktop app that comes with an Office suite to access your account. 17/04 since 2pm, femboy_ryan my xbox username is expendxble if anyone wants to play!!! I spoke to BT who have had a lot of complaints they said . You shouldn't be using Yahoo servers. 21-02-2020 <3. If you can't receive email on your iPhone, iPad, or iPod touch, If you cant send email on your iPhone, iPad, or iPod touch, Jun 3, 2020 12:44 AM in response to declan195. So when you change your password, its important you also update all of the devices you use to access your email account. It's not a generic issue affecting everyone, it seems to be random what accounts it affects and how long it lasts. An easy way to check is to log into BT Mail and if it shows BT Yahoo at the top of the page the account has not yet been moved over. Happens once every few months.Has to be a full buffer or software glitch at BT or Yahoo servers which does this. Tap on. Free standard shipping, exclusive offers and financing options. Set up email in the Mail app: https://support.microsoft.com/en-us/office/set-. Does anyone else have any ideas/info. 21-02-2020 There are two ways to do this: Add account on the BT Email app 1. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Go to Solution. There are no problems with Outlook on Windows laptop, or GMail and BlueMail as apps on Android phone. Select Manage Accounts and select your email account. This is what you will get: - A brand new app - Designed specifically for our email service, completely BT-run and UK supported. Unselect the check box next to Outgoing server requires authentication if your provider doesn't require authentication. 15h16, Its version 4.1.27 (394) on a Google Pixel 3 Android 10, on 02-11-2019 Junior Editor for Android, iPhone, Entertainment, and Social Media, ensure your password is secure and memorable.