Relacionado con la reserva no funciono nada. Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong, Son unos sinvergenzas, reservo con cancelacin gratuita, y tres das antes del viaje, que se termina el plazo de cancelacin gratuita, accidente , envo partes de urgencia, fotos, hablo y escribo innumerables veces, respuesta, depende del proveedor, No recibo respuesta del tal proveedor y pasa el puente, tres das despus me comunican que no pueden hacer nada, porque no autoriza el cambio de fecha el proveedor, y se han quedado con el dinero por la cara, Fecha de la experiencia: 22 de febrero de 2023, Querida cliente,Muchas gracias por tu revisin.Pedimos disculpas por las molestias que le hayamos causado con respecto a . Y no ser la ltima!! Everything was absolutely ok, no problems with booking, payments and communication. They are a 4th party reservation firm with zero authority to process payments or assist in any way. Hice una reservacin a un hotel en Miami ayer para el domingo aun no aparece la reservacion en el hotel por favor necesito el equipo de stay for long responda, Fecha de la experiencia: 25 de abril de 2023, Hasta el momento todo ha estado bien , responden al momento mis correos , cuando haga mi Check in en el hotel les dire mi experiencia, Fecha de la experiencia: 28 de abril de 2023, Era mi primera vez reservando con Stayforlong, pero la experiencia fue super buena, siempre mantuvieron la comunicacin va mail y me respondieron mis dudas, Fecha de la experiencia: 24 de abril de 2023, Hola Angel,Estamos muy contentos de que todo haya ido bien y que sus vacaciones fueron geniales. I contacted the company who did nothing to help so had to make a claim through my credit card company. They billed my Am. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. We booked our stay through stayforlong. Le enviamos este correo electrnico para que nos proporcione la direccin de correo electrnico y el nmero de cupn y sus nombres completos para que podamos ayudarlo ms.Gracias.AtentamenteEquipo de estancia prolongada. So I paid 2 times for 1 stay. WebLe agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com My card couldn't be processed on their end to lock in my room for the remainder of the reservation. Looking to receive a 1600. I have spoken with the hotel today who have been very helpful and informed me that no rooms are showing available on stay for long as they are trying to book like for like ( executive room ) but if they book me a double room and process payment all will be sorted. The only way to leave a review is to first make a booking. They do indeed have a number but wont give it out to anyone to prevent people getting ahold of actual people. Your current language is English (UK). Advertising with free cancellation, than it's written in small letters 30 won't be returned. WebWebsite: www.stayforlong.com Headquarters: Barcelona, Spain Size: 51 to 200 Employees Founded: 2015 Type: Company - Private Industry: Hotels & Resorts Revenue: Unknown / Non-Applicable Competitors: Unknown We are a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. primero porque daba "error" y luego de ms de 100 intentos no pudimos completar el pago. Such a relief. Thank you so much for sharing your experience and your advise. I hope you had a great time in Mexico :) Takes days to receive return emails from Emily. Stay for long is a scam, but a pro tip for anyone who wants to contact them and speak over the phone. Booked the Luxor in Vegas for this week, had no communication from StayforLong besides them taking money from my account. Please review your cancellation policy on your confirmation email before canceling your reservation. We've sent you an email so you can complete your subscription. Thank you.Best regardsStayforlong Team. See you soon Best regardsStayforlong Team, I have booked a hotel 4 days ago, and I still didn't get HCN hotel confirmation number and the hotel doesn't have my reservation yet. We are glad to hear that you had a nice stay and that you were satisfied with the service.We look forward to you booking with us in the future.Kest regardsStayforlongteam. We love long holidays | We are a hotel reservation website, specializing in 3 night stays and over. Verification can help ensure real people write reviews about real companies. 20 emails to resolve my trip and if I would not react as I did probably I would have to sleep on the beach with my family. We also ensure all reviews are published without moderation. !No es la primera vez que contratamos vacaciones a travs de Stayforlong. Last year we booked a 2 week package holiday to Cancun which was for August this year. Descubre cmo combatimos las reseas falsas. Travel companies must advertise if the trip is ATOL protected in the details. WE WANTED TO CHECKIN 2 DAYS LATER. TO ANYONE OUT THERE WHEN YOU BOOK YOUR NEXT HOTEL RESERVATION YOU SEE THE NAME STAYFORLONG PLEASE DO NOT USE THEIR SERVICE THEY ARE A SCAM. WebWhether youre looking for hotels, homes, or holiday rentals, youll always find the guaranteed lowest price. They kept telling me that they'd give me a credit on account. We have more than 70 million property reviews, and they're all from real, verified guests. There's just something wrong with the whole set up and trust me I dug my heals in on this one. They confirmed the booking and we had no issues at the check in. I booked a hotel in Antalya for 9 Night. Nos han dado un desayuno suficiente.Lo malo: colchones muy incmodos se les notaba los muelles al dormir. This is a fraudulent travel company never use them! Todos los derechos reservados. Your website quotes We aim to provide you the HCN within 48-72hrs of completing your reservation, please where is this ? My child became unwell and was not able to travel due to his medical condition. Browse our accommodations in over 85,000 destinations. From our experience I would highly recommend it! 2023 Trustpilot, Inc. All rights reserved. No, nonrefundable reservations cannot be canceled after booking. The more nights you stay, the greater the discount will be. Update 24/3/2023 Still no action taken by Stayforlong. LA PEOR PLATAFORMA PARA RESERVAR, EN MI CASO IBA CON MI MARIDO MI BEB DE 15 MESES MI HIJA DE 5 AOS Y MI MADRE DE 64 AOS, RESERVAMOS UN HOTEL EN CUBA EN LOS CAYOS DE SANTA MARA EN UN HOTEL TODO INCLUIDO, 6 HORAS DE LA HABANA HASTA LLEGAR A LOS CAYOS Y RESULTA AL LLEGAR AL HOTEL NO TENAMOS RESERVA POR PARTE DE STAYFORLONG, ME HABAN MANDADO EL LOCALIZADOR Y LA CONFIRMACIN A MI CORREO ELECTRNICO PERO EL HOTEL NO HABA RECIBIDO LA RESERVA Y NO TENAN COSTANCIA NI SIQUIERA DEL INTERMEDIARIO CON LOS QUE TRABAJAN STAYFORLONG. Eu tive uma experincia. Explained this on the phone to stay for long who are now saying they are unable to downsize my room and are in contact with the hotel for modifications ( hotel has confirmed no contact has been made regarding this booking only by myself directly ) in the end I request a refund and say I will deal with the hotel directly and guess what they have to speak to their suppliers who conveniently dont deal with customers directly and they also wont guarantee a refund yet I am getting emails saying booking and payment confirmed .