We will be back. 3 0 obj Half way through the call I had enough and politely asked for a Supervisor. I received an email stating that I would receive the refund within 2 weeks. You will also have the opportunity to purchase ownership with Bluegreen Vacation Club at that time. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. Their only cost is the hotel room taxes of approximately $15.00 per night. Thank you, you have successfully subscribed to our newsletter! Years in Business: 33. Business Started: 2/22/1990. I said I did not want to do that since we would be going for my birthday and to just refund the money. Contact them directly! BBB File Opened: 5/24/2017. Smh. The presentation is where it went all wrong. They never disclosed many things that should be legally disclosed to the buyer in this process. I was charged $150.00 on my card to receive a 3 night stay at a resort of my choice. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. stream All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Also, within a few miles to Dollywood and the Island. Enjoy reading our tips and recommendations. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. I will NEVER do any business with this group ever again. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them. I bought a vacation package in December. ", A verified traveler stayed at Dollywood's DreamMore Resort, Travelodge by Wyndham Pigeon Forge Dollywood Lane. % I gave them my three dates of chosen time and when it came down to it they couldnt do any of my time and they gave me during the week. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Travel Information - Virginia's Blue Ridge Go Cross Cyclocross Race in vacation options. We were sent on our way with the sun going down and nowhere to stay. It's a small amount of money. If we can verify it in our system, an email will be sent to you with your password. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. 4,226,408 reviews on ConsumerAffairs are verified. We too fell for the time share nonsense that is nothing but a lot of hype about what they can provide, but the bottom line they prey on those that do not ask questions. Hidden fees are customary and promoted by this group. ", A verified traveler stayed at Super 8 By Wyndham Pigeon Forge Downtown, "The rooms are nice. Don't do it. They told me I was rolling the new purchase into the old one, but they didnt and now I have 2 loans and 2 contracted timeshares. Sign up to receive our free weekly newsletter. All these properties can be booked without the benefit of timeshare contracts or exchange companies. I was told we would be charged taxes and resort fees in the amount of $107.00 for the 4 nights (including the 1 day early I showed up), and we ended up coming in town a day early, so we were expecting that day to be cut in half as far as the price (as it was not included in the 3 night stay package), as we were instructed on the phone. xko8{}V)JZ9iC}e[,AWcsAJr,Y^:Erhg?~_O?}3rO/#?3G8qrbx!v We were pressured to purchase with all of these lies and ended up being stuck with this timeshare that has cost me $7,000 and I still have a remaining loan balance of $11,900. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. For what, lies? He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Detailed descriptions of your experience are always the best. Sign up for free now, Sign up for free to participate on the website. Copyright 2023 Consumers Unified LLC. Get buying tips about Travel Agencies delivered to your inbox. Cheap scam. The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . Amtrak will deliver you to downtown Roanoke. Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. We use intelligent software that helps us . <> The customer service person had an attitude and told me I would receive my refund in 14 to 21 days when the email specifically said within 2 weeks (14 days). After 2 hours we told them we werent interested and ended up leaving after 3 hours. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. We are contacting you regarding the above referenced file. On top of all of this every option that you get for vacations are rated 3 or below. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! Bluegreen is a licensed Florida Seller of Travel, Reg. Login. As a matter of policy, BBB does not endorse any product, service or business. Here's an honest review of my experience with BlueGreen Vacations. Virginia's Blue Ridge is the premier spot for outdoor recreation. On weekends the train arrives in Roanoke at 9:45pm and it depart at 8:40am. Total scam. Average of 171 Customer Reviews. Upon arrival the place looked great. My mother was diagnosed with cervical cancer in 2021 and after a painful journey of chemo and radiation, went on home hospice in June 2022. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. As business owners, we are appalled by Bluegreen Resorts activities, we truly wish we had seen what they were doing to us much earlier on. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Vacation Ownership , Timeshare Resorts | Bluegreen Vacations Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. To use our mobile site, please enable JavaScript. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK Then, here comes FedEx dropping off an envelopewith ONE $50 gift card. Fox River Resort at Sheridan - Holiday Inn Club This company should be stopped for what they are doing to the travel industry. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. Artwork 1 - Artwork 2. Our Resorts | Bluegreen Vacations Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. Login to participate on the website. I promise you won't regret it??? We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Bluegreen is a greedy company that will show no mercy while draining your pockets.