The password will need to be disclosed to the youth staff upon pick up of the child. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Zealand, these policies and the legal drinking age apply to guests 18 years or over. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Holland America Transatlantic Repositioning Cruises 2021 Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. The date range used is invalid. 2. Nosmokingof any kind will be permitted on any stateroom verandah. In many countries, you can also use your ATM card to obtain local currency. In order to make returning home as smooth and easy as possible, please take note of the following tips. suits you. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Copyright 2023 by Vacations To Go. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Please fill out the form and return it to the Guest Services as soon as possible. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Distribute your ship phone number to friends and relatives. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Cigar and pipe smoking is only permitted in designated outdoor areas on open decks. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. of getting by a scooter left in a hallway. Also, you will need your ship card when you disembark. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Your booking will be credited to, and finalized by, your preferred travel advisor. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. As previously, in-cabin smoking is also not allowed. Infants must be at least 6 months of age at the time of embarkation in orderto sail. You do not need to include any suffixes on your airline ticket. Promotional credits are nonrefundable. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. View current Health Protocolsand Testing and Vaccination FAQs. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Internet is accessible from the comfort of workstations on board or from a personal laptop. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Usually there is a fee required. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Cash deposits can be made on the last day of the cruise. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. What is NIEUW AMSTERDAM smoking policy - Holland America Line - Cruise Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side.. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Limitations apply. Norwegian Cruise Line PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country.